FAQ

FAQ regarding All Carpets Cleaned professional services:

Q: How can I pay?

A:You can do it in several ways. Online Payments, Checks and Bank transfers are welcomed. Also if you want cash payment to the cleaner is perfectly acceptable.

Q: Are the services you offer child safe?

A: With allergen free, all natural methods and cleaning supplies. We can guarantee that there will be no risk for you or your child. Even more, the cleaning solutions we use for both household and office surfaces come with a 0% chance of allergic reaction.

Q: I have a pet, is the service safe for it?

A: Absolutely. Every detergent we use has 0% hazardous risk. They are all biodegradable and once used they dissolve and become harmless when washed away. With most of the detergents being removed during the cleaning process either when vacuumed or with the moisture. Our procedures are complete children safe.

Q: How does the scheduling work?

A: Just give us a call with the date and time you need us. We will check and see if its available. If taken then we can check and see the nearest to what you want!

Q: What about the keys, how do you get in?

A: For the most part our services require at the very least one of the household or office representatives to be present at the location. If needed our one-off service makes sure that our technicians receive a key and return it back to you with no risk at all.

Q: I liked a service and booked it. But now I don’t want it anymore, how much will it cost me to cancel it?

A: You have to cancel a service no less than 24 hours before scheduled cleaning.

Q: Is the air moving system booked separately?

A: Yes it is. Before bringing them to the job site our clients must specify which one they exactly need.

Q:What must I do, if I am not satisfied by one of your technicians?

A: Since we put a lot of time and work in our technicians, it is highly unlikely that anything can dissatisfy you. But if needed give us a call and cite the number of the order.

Q: How often should a carpet be cleaned?

A: usually it depends on the size of the household and the activity around it. Depending on foot traffic, offices require carpet cleaning more often than a regular household. But proper cleaning should be performed every 2 to 3 months

Q: Is there a limit to the services I can book at once?

A: No! No limit at all. It is even better if you book more services at once. Once you order more than the one you get up to 15% discount off the final price for your order.